By Daniel W. Rasmus
Technological revolutions rarely arrive on schedule. They come with fanfare, bold promises, and heavy investment, but their impact often hides in the shadows before it bursts into the open. Artificial intelligence now finds itself in this awkward in-between space. Boardrooms are abuzz with talk of generative AI strategies; enterprises are pouring billions into pilots and partnerships; employees are experimenting with chatbots and copilots. Yet in measurable business terms, most of these efforts appear to fail to deliver returns on the investments.


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